Here are some of the Frequently Asked Questions we get about our Country Music Festival.

Every ticket purchased receives its own unique QR code and order id#.

When purchasing multiple tickets the buyer (cardholder) will receive an email or text message containing each tickets individual order # and a QR code which can be printed or saved on a mobile device to your apple or android wallet or as an image in your photo album which needs to be presented at check-in.

In case you lose or misplace your ticket you will need to present a valid ID and the original card used for purchase.

To edit your contact information you can sign in to showclix to manage your orders.

If you revisit to buy additional tickets and use the same contact information (email/phone) your orders should be automatically linked.

If you have additional questions or issues please contact us.

Order Example:

We love our furry family members but no pets are allowed at the Cedar Beach Oasis. Service animals are permitted.

ATV's, UTV's & Side By Sides are not permitted at this event.

For Dirt Bikes (Motor/Electrics) permits to ride in the competition fill out the Pit Bike Entry Form.

Coors Light

Silver Reef – Juicy IPA & Agua Del Diablo ( Mexican Lager )

805- Hefeweizen

White Claw – Mango & Black Cherry

Twisted Tea

This event and all stage performances are BYOC (Bring Your Own Chair).

*No Oversized Chairs or Pop-up tents are not permitted.

Main entrance ( South Entrance )  – Is for cars and small SUV’s ONLY.  Also for - Tent campers and VIP RV Camping use first entrance

RVs and Full size trucks and Full size SUV’s go to third entrance  ( Northern entrance as indicated on map ). RV park in dedicated RV spots 12 feet apart.   Trucks and large vehicles park in overflow and large vehicle parking areas as instructed.

Entry- After parking proceed to the wristband area. Scan tickets, Execute a waiver  and receive a wristband for entry to concert areas.  

 

 

Wristbands-  You can get a entry wristband and a slide/ Jump tower wristband if you are over 18 at the main wristband area.  You can get a 21 and older wristband at the Beer Garden for Alcohol.  No outside alcohol permitted.

Delivery of Tickets. In most cases, tickets will be delivered by the method and timeframe designated in the ticket listing. Photo ID may be required to accept delivery. For listings with no designated delivery method, tickets typically will be shipped via UPS. Tickets may not ship out immediately. In all cases, we reserve the right to deliver tickets for any order as late as one (1) hour prior to the event. Valid delivery services on the day of the event may include, in our sole discretion, Will Call at the venue box office, email (when applicable), or courier or pick up at a location outside the venue designated by Vendor. Delivery designations, such as "e- Tickets" or "Instant Download", do not constitute guarantees of delivery any sooner than the day of the event. Typically, such tickets will be delivered as designated. However, in some cases, delivery may first require additional verification or be subject to delays on behalf of the Vendor. It is your responsibility to contact us if you do not receive your tickets within 48 hours before the event. Failure to do so may disqualify you from receiving a refund for any ticket you claim was not delivered, unless failure to receive notice is waived by us, in our sole discretion, or except as otherwise required by applicable law.

Attendees will not be permitted re-entry after 7 PM each night.

If you have difficulty getting into an event that occurs using the ticket you purchased from Vendor, you are required to contact Vendor at 435-200-2012 immediately for assistance.

If the problem is not resolved, it is your responsibility to obtain proof from the venue of denied entry. Upon receipt of valid proof that the tickets failed to provide you entry, or if Vendor otherwise determines in Vendor's sole discretion that the ticket was invalid, your sole remedy will be to receive a full refund of the price charged for the ticket and all service charges and delivery fees. Due to public health safeguards required by COVID-19 pandemic, your tickets and admission to the event are subject to all safety and health policies required by the venue where you will attend the event. You agree that, as deemed necessary by the venue, the venue may continue to develop and update these policies between the time that your purchase occurs and the event date. By using tickets, you agree that you will comply with such policies and your attendance at the event is conditioned on such compliance.

If your admission to the event is denied or revoked because you have willfully failed or refused to comply with any such safety and health policies of the venue, you will not be eligible for any compensation from Company or Vendor.

Please keep your tickets in a safe place. We are not responsible for lost, stolen, damaged or destroyed tickets and are under no obligation, and, in many instances, are not able, to replace tickets. Please note that direct sunlight or heat can damage certain types of tickets. If you request that we submit a request to the Vendor for a re-issue of tickets, your credit or debit card will be charged a reissue fee of 15% of the order total (ticket price, service charges and delivery fees). If the Vendor is unable to re-issue the tickets, you will be refunded this 15% reissue fee.
Event Dates and Times Subject to Change. Event date, times, venue and subject matter may change. We are not always notified of such changes. It is your responsibility to monitor the event and to confirm any changes to the event with the entity putting on the event. In certain instances, a venue, promoter, or the entity putting on the event may require a ticket holder to relocate his or her seat or otherwise change the seating configuration in a manner beyond our control. You agree that we will not be liable or responsible for any such change and will not be obligated to provide a credit or any other compensation in the event such a change occurs.

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